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Research by Country/Region January 16, 2018  
ICT Product Regulatory and Standards Information - Singapore

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The information contained in this profile is intended for basic market planning. While these profiles are updated periodically, many regulatory systems are subject to change. Companies are strongly encouraged to contact in-country representatives who are familiar with the most current regulatory environment.
Translations of laws and regulations are unofficial.

The following information is provided by the Infocomm Development Authority of Singapore (IDA), a statutory board of the Singapore Government. It operates under the Minister of Information, Communications and The Arts MITA). IDA develops and promotes info-communications in Singapore. IDA is also the telecoms regulator in Singapore.

IDA administers and enforces the framework for approval of telecoms equipment (radio and wire-line) and draws its power from section 9 of the Telecommunications Act 1999. Approval is applicable to telecoms terminal equipment (both radio and wire-line) that connects to public telecoms networks or has the potential to cause radio interference. IDA does not approve ICT equipment that are computer or non-telecoms related.

Note: The responses provided below relate to telecommunications equipment, unless otherwise specified.

A. Does Singapore impose any technical regulatory requirements on ICT products? If so, what are the requirements? Are they based on standards? And what government agency or agencies monitor and enforce the regulations?

Telecommunication equipment intended for sale and use in Singapore needs to comply with IDA's technical requirements which are spelt out in various technical standards and specifications. Equipment dealers who intend to sell equipment for use in Singapore should first obtain a Telecommunications Dealer's Licence from IDA. IDA's technical standards and specifications are largely aligned with worldwide standards (e.g. those adopted by ITU) or regional standards set by regional standardization bodies (e.g. ETSI). There are two regulations, viz. Telecommuncations (Radiocommuncation) Regulations, 2001 and Telecommuncations (Dealers) Regulations, 2003 which enable IDA to prescribe the requirements to regulate the sale and use of telecommuncation equipment. IDA monitors and enforces these two regulations.

Copies of relevant guides, technical specifications and regulations are
available on IDA's website at, under the sections 'Policy &
Regulation'. Specifically, the 'Guide for Approval of Telecommunication
Equipment' contains information on applicable schemes, technical
specifications and approval fees.

B. Does Singapore develop its own standards for ICT or does ICT adopt
other countries' standards? If Singapore develops its own standards, can
foreign companies participate in the standards development or selection
process? Do they have voting status? What are the government agencies or
NGO’s involved in developing standards for ICT equipment? How transparent
is this process?

C. What are the Singapore government agencies or NGOs involved in
developing or selecting standards for ICT equipment?

Singapore does not develop its own standards for ICT. It aligns its
standards with the world standards adopted by ITU or regional harmonized
standards (e.g. GSM standards and IEEE 802.11). Notwithstanding the
adoption of world and regional harmonised standards, IDA adopts an open and
transparent process in standard adoption to ensure that the standards have
the support of equipment industry, service providers, consumers, etc.

IDA establishes three technical forums that assist with the formulation of
technical specifications/standards. Membership in the forum is voluntary
and members are drawn from equipment suppliers' association, professional
bodies, academia, service operators and other relevant government agencies.
These forums are:

    1. Telecommunications Standards Advisory Committee (TSAC): TSAC, which is supported by the following two technical committees, advises IDA on adoption of telecoms standards.
    2. Telecommunications Standards Technical Committee (TSTC)
    3. Radio Standards Technical Committee (RSTC)
The TSTC and RSTC are appointed by IDA in consultation with TSAC.
These committees comprise technical experts from organisations
represented in the TSAC, and may include other resource persons recommended by the TSAC or IDA.

The TSTC and RSTC prepare draft technical specifications and guides that are relevant to wire-line and radio equipment for approval by TSAC. The technical standards formulated by TSTC and RSTC mainly consists of two types: (a) mandatory standards, with which service standards, which deal with new or evolving technology that is still under development or is yet to become mature. Before technical specifications/standards are officially adopted, they are posted on IDA's website for a period of 30 days for comments by the public.

In the area of information technology, the IT Standards Committee (ITSC) is
responsible for IT standardisation in Singapore. This is a Standards
Committee under the purview of the Singapore Standards Council, appointed
by SPRING Singapore. Participation in ITSC is open to ICT players, such as
the government agencies, small-medium enterprises, multinational companies
with regional offices in Singapore, associations, Institutes of Higher
Learning and Research Institutes. Government agencies participating in ITSC
standardisation efforts include the Building and Construction Authority of
Singapore; Defence Science Technology Agency; Land Transport Authority;
and, IDA.

Standards developed by the ITSC abides by the standardisation process
defined by SPRING Singapore. For example, for a certain IT standard to be
approved, there is a two-month public comment period, followed by the
approval by the ITSC. Adoption of the IT standards by the industry is

D. Does the Singapore government regulate information technology
products for Electromagnetic Compatibility (EMC), Electromagnetic Immunity
EMI), or for safety? If so, what types of ICT products are subject to EMC
regulation? And which government agency regulates products for EMC? What
types of ICT products are subject to safety regulation? Which government
agency regulates products for safety? Are the EMC, EMI and/or safety
regulations mandatory or voluntary? Are these regulations based on
international or national standards?

E. Are there websites where these regulations can be found? If so,
please provide website address and contact information.

IDA regulates all telecommunications equipment for EMC. The EMC emission
requirements are mandatory. These requirements are specified in the IDA's
"EMC Requirements for Telecommunication Equipment". EMI requirements
however are voluntary. The EMC and EMI requirements are based on
international standards. For the safety aspect, IDA requires
telecommuncation equipment to comply with standards specified by
International Electrotechnical Commission (IEC), i.e. IEC 60950. In
Singapore, the SPRING Singapore which is a government agency regulates
consumer products which include some ICT products for safety. Information
of SPRING Singapore is available at

The above-mentioned document on EMC can be found on IDA’s website under the sections 'Policy & Regulation', 'Telecommunication
Equipment Standards and Approval'.

F. Does the government require a local agent to demonstrate conformity of
products with regulatory requirements in order to sell the product in
Singapore? Will the government accept suppliers' declaration of
conformity, certification by a third party, and/or certification by a
government agency only?

Yes, IDA requires a local agent (normally an equipment dealer licensed by
IDA) to demonstrate conformity of products with regulatory requirements in
order to sell the product. IDA accepts suppliers' declaration of
conformity, independent third-party assessments or assessment by the
government agency.

G. Whose accreditation will the government accept (e.g. Singapore's only
or is the exporting country's allowed)? Is accreditation of test
laboratories required?

IDA accepts accreditation done by Singapore Accreditation Council as well
as by accreditation bodies appointed by Singapore's MRA (Mutual Recognition
Arrangements) partners. IDA requires accreditation of test laboratories.
Under the framework of APEC TEL MRA Phase 1, IDA accepts test reports from
accredited test laboratories that have been accredited by the national
accreditation body(ies). The accreditation bodies have to be members of
APLAC and should meet the requirements of ISO/IEC Guide 58:1993 for
accrediting testing laboratories and ISO/IEC Guide 61:1996 for accrediting
product certification bodies.

H. Does the government accept test data performed in another country?
What are the testing criteria?

I. What are the conformity assessment procedures and requirements? (will
the government accept a suppliers' declaration of conformity, certification
by a third party and/or certification by the government only?)

J. Where can U.S. companies obtain certification regulations? And is
there a dispute settlement process for equipment certification?
Yes, IDA accepts test data performed in another country where the test data
has been submitted by an accredited test laboratory. Testing criteria vary
depending on the types of equipment (e.g. ADSL, cable modem, GSM phones,
etc) or the types of public network (e.g. PSTN, ISDN, Data over Cable
System, etc.) the equipment is connected to.

As mentioned in the answer to G, IDA accepts suppliers declaration of
conformity, certification by a third party and/or certification by the
government. IDA's procedures require a supplier to submit declaration of
conformity, test data and technical documentation if equipment has not been
certified by a recognised certification body.

US companies that want to obtain equipment certification from IDA, should
refer to the "Guide for Approval of Telecommunication Equipment" published
by IDA on its website under the section 'Policy and Regulation',
'Telecommunications Equipment Standards and Approval'. This guide describes
the various approval schemes, approval fees as well as a listing of
technical specifications.

Should a dispute on equipment certification arise, IDA will seek views from
all parties concerned before make a decision.

K. Is equipment for Voice Over Internet Protocol (VOIP) subject to the
same approval requirements as conventional, circuit-switched equipment?

Yes, VoIP equipment is subject to the same approval requirements as
conventional, circuit-switched equipment if it is connected directly to a
public switched telephone network (PSTN).

L. What are the time constraints and approximate costs for equipment

IDA grants approval on equipment within 2 weeks upon receipt of proper
declaration and complete documentation. Details of schemes and fees are
available at the IDA website, under the sections 'Policy & Regulation',
'Telecommunication Equipment Standards and Approval'.

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