Environmental Technologies Industries

Environmental Technologies Industries

Market Research

India - Pollution Control in Chemicals and Petrochemicals

Summary

This Industry Sector Analysis (ISA) covers the petrochemical industry and major aspects of the heavy chemicals industry. It discusses pollution control equipment used to treat water/liquid effluents, air/gas emissions, and solid waste. Equipment identified as having high market potential includes equipment that controls acid gases (SOx, oxides of sulphur and NOx, oxides of nitrogen), wet scrubbers, filtration devices, liquid waste treatment systems, sludge treatment systems, hazardous waste treatment and recycling systems, solid waste incinerators, and gas analyzers.

Investment in the chemical and petrochemical industries over the last five years has been approximately $10 billion, and further investment of $15 billion is expected in the next three to four years.

In addition to the steel, cement, and petroleum and mining industries, the chemical and petrochemical industries are some of the most important end user industries for pollution control equipment. The demand for pollution control equipment has been growing 12 to 13 percent per year.

For 1998, the total Indian market for pollution control equipment in the chemical and petrochemical industries was estimated at $200 million. The total market for waste management and pollution control (including services, consultancy, technology transfers, construction, and pollution control equipment) in these industries was estimated at $400 million with the equipment accounting for a 50 percent share. The market is projected to grow at an average annual rate of 17 percent during the next 3 years. The higher expected future growth rate is due to several factors, including:

Stricter environmental regulations enforced by the Central Pollution Control Board and the Ministry of Environment and Forests.
Judicial intervention that is directing industrial units to ensure improved pollution control.
The introduction and acceleration of the privatization process in the chemical and petrochemical industries.
Overall economic reforms and investment opportunities for foreign companies to participate in these industries.
Easier availability of finance from financial institutions and multilateral and bilateral development agencies.

The market breakdown of different types of pollution control equipment for the chemical and petrochemical industries is:

Equipment	Percent market share
a) Water/liquid pollution control	30 percent
b) Air/gaseous pollution control	25 percent
c) Solid waste pollution control	25 percent
d) Analyzers and others	20 percent

Approximately 20 firms offer equipment for the aforementioned industries. Several of these firms represent foreign principals from France, Germany, the U.K., the U.S., and the Netherlands.

Currently, the total U.S. share of this market is only 10 percent. The U.S. accounts for 20 percent of the industries' imports. However, European competitors are strong and are concentrating on promoting turnkey projects, including pollution control equipment and services. U.S. companies can increase their market share through increased marketing efforts, increased price competitiveness, and by ensuring better quality and after-sales service. U.S. firms should work with experienced Indian partners, who are familiar with the local markets and who are already supplying equipment to the chemical and petrochemical industries. U.S. firms will benefit from the fact that, for a number of greenfield chemical and petrochemical projects, Indian companies have expressed a preference for U.S. technology. Another action for increasing U.S. market share is for U.S. companies to form joint ventures with large Indian engineering consultancy firms operating in these industries, such as Engineers India Ltd. (EIL), UHDE India Ltd., and Paramount Pollution Control Pvt. Ltd. Finally, there are numerous trade promotion opportunities in India that can be exploited by U.S. firms to expand market share.

Note that the Government of India (GOI) is highly supportive of the petrochemical and chemical market, and there are no major trade or entry barriers for U.S. companies.

Market Highlights and Best Prospects

Market Demand

The consumption of petrochemicals in India increased from 0.75 million tons in 1979-80 to over 5 million tons today. Consumption is expected to exceed 8 million tons by 2004.

For 1998, the total Indian market for pollution control in the chemical and petrochemical sectors was approximately $400 million, of which equipment accounted for around 200 million. The rest of the market is accounted for by expenditures on technology, services, consultancy, and construction. Prospects for these sectors are linked to prospects for the Indian economy. A World Bank Report published in December 1998, entitled, Global Economic Prospects, states that India has the potential to accelerate the growth rate of its economy from 7 percent in 1995-96 to 8 percent by 2000. The report says growth could easily reach 9 percent by the year 2005-06. The process of liberalization and the decision to welcome foreign investment and technology have created challenging opportunities in all industries including core industries like chemicals and petrochemicals--and the pollution control equipment, technology, and services required for these industries.

Growth in demand for pollution control equipment for the chemical and petrochemical industries was slow until 1995, but has picked up over the last four years owing to the following developments:

Environmental Regulations

The Indian Government is assigning high priority to environment projects. Central financial institutions such as IDBI, IFCI, and ICICI are providing term loans for pollution control in the chemical and petrochemical industries. In addition, specialized technology oriented funding agencies such as Technology Development and Investment Corporation of India (TDICI) and Risk Capital and Technology Finance Corporation (RCTC) are also providing funding for this purpose.

The Central Pollution Control Board (CPCB) and the Ministry of Environmental and Forest (MOEF) have enacted regulations and provided recommendations for proper management of the pollutants from the chemical and petrochemical industries.

India is the first country to provided for the protection and improvement of the environment in its constitution.

The directive principles of state policy, an integral and significant element of India’s democratic set up, also contains specific provisions enunciating the state’s commitment towards protecting the environment.

Environmental legislation and regulations are well developed and documented. The pollution limits for effluents from various industries have been prescribed in the Environmental Protection Rules, 1986. Industries can adopt any treatment technology but the characteristics of the effluents should be as per the established standards.

Major legislation and regulations on the environment include:

1974	The Water (Prevention and Control of Pollution) Act
1975	The Water (Prevention and Control of Pollution) Rules
1977	The Water (Prevention and Control of Pollution) Cess Act
1978	The Water (Prevention and Control of Pollution) Cess Rules
1981	The Air (Prevention and Control of Pollution) Act
1982-83	The Air (Prevention and Control of Pollution) Rules
1986	The Environment (Protection) Act
1986	The Environment (Protection) Rules
1989	The Hazardous Wastes (Management and Handling) Rules
1989	Manufacture, Storage and Import of Hazardous Chemical Rules/Amendment Rules
1989	Manufacture, Use, Import, Export and Storage of Hazardous Micro-organism, Genetically Engineered Micro-organisms or Cells Rules
1991	The Public Liability Insurance Act
1991	The Public Liability Insurance Rules
1992-93	Environmental (Protection) Rules - “Environmental Statement”
1993	Environmental (Protection) Rules - “Environmental Standards”
1994	Environmental (Protection) Rules - “Environmental Clearance”
1995	The National Environment Tribunal Act.

These constitutional provisions are implemented through comprehensive environmental regulations in the country. Enforcement has historically not been very encouraging, but seems to be improving. The Supreme Court (India’s highest court of law) has initiated direct intervention, which has resulted in improved compliance. Normally, discharge standards are established by the Central Pollution Control Board (CPCB), which allows companies flexibility in adopting a particular technology.

Judicial Intervention

In the recent past, the judiciary has issued stiff decisions to polluting and inefficient companies that have not provided proper facilities for waste management and disposal. The judiciary is expected to play a major role in enactment of the laws pertaining to the chemical and petrochemical industries in the near future. In addition, the judiciary is expected to monitor closely the implementation of pollution control requirements, which will produce increased demand for pollution control equipment for the chemical and petrochemical industries.

Funding

Earlier, adequate funding was not available for pollution control projects in the chemical and petrochemical industries. Leading financial institutions such as the Industrial Development Bank of India (IDBI), Industrial Finance Corporation of India (IFCI) and Industrial Credit and Investment Corporation of India
ICICI) are now offering credit on softer terms to facilitate implementation of such projects.

Several options exist for chemical and petrochemical companies to obtain term loans for installation of pollution control equipment, including:

For larger Capital requirements ($2.5 million): Central financial institutions such as the Industrial Development Bank of India (IDBI) and the Industrial Credit and Investment Corporation of India (ICICI).

For smaller capital requirements (around $0.5 million): Small Industrial Development Bank (SIDBI), State Financial Institutions such as the Haryana Financial Corporation (HFC), Pradeshiya Industrial and Investment Corporation of Uttar Pradesh (PICUP), Nationalized Banks, and the State Bank of India (SBI).

The U.S. Trade Development Agency.

Privatization

There is a distinct shift toward privatization in the petrochemical industry. Complete privatization will entice foreign companies to enter the market. These companies will bring with them state-of-the-art technology, including high-tech pollution control equipment.

Best Sales Prospects

The sales prospects for pollution control equipment for the chemical and petrochemical industries are listed in Appendix A. Equipment with highest sales prospects is listed below along with the associated International Harmonized System (HS) Codes where applicable.

1. Air/gaseous pollution control (HS Code 84213901*)

a) Acid gas/Oxides of Sulphur (Sox) control (A)/ Oxides of Nitrogen (Nox)controls

b) Fume Abatement

c) Wet Scrubbers

DeSOx and DeNOx systems. Flue gas desulphurization, dry scrubbing technology, gas absorption systems with activated carbon filters, dust extraction systems, anti-static bags, low Nox burners, odor control systems, gas detection (toxic gas detection systems), fugitive emission control, odor control systems, high efficiency scrubbers.

2. Water/liquid pollution control (HS Code84198904*)

a) Filtration

b) Liquid Waste Treatment

c) Waste Water Sludge Treatment

Recovery of hydrocarbons from oil sludges using biosurfactants, effluent treatment plants, reverse osmosis systems online Chemical Oxygen Demand (COD)/Biological Oxygen Demand (BOD) measuring explosimeters (for inflammable solvents), clarifiers, pretreatment systems, Ion Exchangers, membranes, ultrafilteration systems, Methanol recovery by scrubbers, homogenization systems.

3. Solid Waste Treatment/ Pollution Control 84213901

a) Hazardous Waste Treatment

b) Recycling Systems

c) Sludge Treatment

d) Solid Waste Incinerators

Multipurpose incineration systems for volatile organic compounds, Sanitary land fill technology, recycling technologies, special burners.

4. Analyzers and other instruments 90271001

a) Gas Analyzers

b) Stacks/ Chimneys

5. Thermal Technologies 84213901

a) Incineration

Note: No International HS Codes are available for specific pollution control equipment for the chemical and petrochemical industries. However, the HS Codes presented above are for the related fields.

* 84213901: Environmental Protection Equipment
* 84198904: Wastewater Treatment

Table 1 below provides details on the pollution control equipment market in India for the chemical and petrochemical industries.

Market Size Table for Pollution Control Equipment in the Chemical and Petrochemical Industries-$Millions

	1998	1999	Real growth-last 3 years	Real growth-next 3 years
Total Market Size	200	232	12%	17%
Local Production	100	110	12%	10%
Total Export	Nil	--	--	--
Total Imports	100	122	13%	20%
Imports from U.S.	20	26.7	13%	30%

Last year’s Import market share:
US 20%; Germany 15%; U.K. 15%; France 10%; Netherlands 10%; Others 30%.
Source: Sycom

Competitive Situation

The key competitive factors that have a bearing on the market are price, credit facilities, and the service offered by competitors.

Growth in the total market size, the domestic market, total imports, and the U.S. share of the market is summarized below:

The Market for Pollution Control Equipment in the Chemical and Petrochemical Industries ($Millions)

	1998	1999	2000	2001
Market size	200	232	265	306
Domestic	100	110	121	133
Total imports	100	122	144	173
Import growth over previous year	22%	18%	20%

U.S. market share 10.0% 11.5% 13.0% 15.0%

Domestic Producers

Currently, domestic suppliers own a 47 percent share of the pollution control equipment market for the chemical and petrochemical industries. Not only do domestic companies produce a variety of pollution control equipment for sale, they also represent major international manufacturers. In a few cases, domestic producers have formed production collaborations with some of the larger international companies in the field. Generally, domestic suppliers have a strong distribution network and service a wide range of end users. However, changing business conditions in India, including increased marketing efforts by foreign players, portends declining future market shares for domestic suppliers.

Imports

Currently, imports constitute 50 percent of the total market. This statistic is likely to increase to 67 percent by 2001 due to the rapidly expanding demand for pollution control equipment by the chemical and petrochemical industries. In the main, imports are likely to continue being turnkey project services rather than specific equipment. However, India will import the equipment required for analysis of ambient air and liquid effluents.

U.S. Market Position and Share

The share of U.S. imports in the market is well below its potential.

The major factors responsible for the low U.S. market share are:

1. The marketing efforts of the competitors, particularly European competitors that are usually backed by their respective government’s funding agencies which offer credit and funding facilities for their projects in India as a package deal.

2. The reliance of the chemical industry on old European suppliers.

3. European companies are generally more price competitive than
U.S. Companies.

In the future, U.S. market share is likely to increase significantly as a result of privatization and greater emphasis on the quality of pollution control equipment for the chemical and petrochemical industries. In addition, several greenfield projects are expected to be developed in the near future, and the Indian market has expressed a preference for new U.S. technology. U.S. companies already operating in India are the major sources of this new technology.

U.S. companies need to intensify their marketing efforts in India by forging strategic partnerships with local Indian agents who already supply equipment to the chemical and petrochemical industries. U.S. companies that have an active presence in India and that are well established in the local market could consider forming wholly owned U.S. subsidiaries in India. U.S. Government support is also essential in tapping the vast Indian market. The major endusers are in the public (government) sector, and third country governments are providing strong support to the marketing efforts of their suppliers by offering concessional credit and other facilities. In this context, funding available through the United States Agency for International Development (USAID) and the United States-Asia Environmental Partnership (US-AEP) should be utilized effectively by U.S. companies to increase their market share. There are no major barriers or impediments for the U.S. companies to do business in India.

A selected list of domestic, third-country, and U.S. companies operating in the Indian market is presented below:

Domestic Manufacturers/Suppliers (by company):

1. Dr. S.K. Gupta
General Manager
Analyzer Instrument Co.
5-B-7, Vigyan Nagar,
Kota - 324 005

2. Mr. P.J.Shastree, Dy. General Manager (APC)
Batliboi Ltd.
Batliboi House, Govandi (W)
Mumbai - 400 043
Tel: 91-22-5580373
Fax: 91-22-5566677

M/s Batliboi and Co. Ltd.,
Apeejay House, Dr. V.B. Gandhi Marg, Fort,
Mumbai - 400001

3. Ms. Vaneeta Aggarwal
B. L. Marketing Services Ltd.
B L House, 161 J Gautam Nagar,
New Delhi - 110 049, India
Tel: 91-11-6866728, 6962659
Fax: 91-11-6863515, 6517007.

4. Mr. N. Ravichandaran
Managing Director
BRS Instruments Private Limited
A-210, II Block, KSSIDC Complex,
Electronics City,
Bangalore - 561 229

5. Mr. C. P. Titus
Manager - Analyzer Systems
Chemitrols Engg Pvt. Ltd.
Amar Hill, Saki Vihar Road,
Powai
Mumbai - 400 072
Tel: 91-22-243823/2851124
Fax: 91-22-2871558

6. Mr. Rajiv Sharma
Marketing Engineer
Doshi Ion Exchange and Chemical Industries Ltd.
24-26, Phase II, G.I.D.C. Estate, Vatva
Ahmedabad -45

7. Mr. Narinder Sharma
Manager (Steam Engg. Group)
Forbes Marshall
24, Laxmi Insurance Building
Asaf Ali Road
New Delhi- 110 002
Tel: 91-11-3232947
Fax: 91-11-3233762

M/s Forbes Marshall
P.B.No. 29, Mumbai-Pune Rd
Kasarwadi
Pune - 411 034
Tel: 91-212-773495
Fax: 91-212-777413

8. M/s I.T.T.(P) Ltd.
43A Block ‘C’ New Alipur
Calcutta - 700 053

9. Dr. K.B.Kushalkar, Director
JR Fibreglass Industries Pvt. LTD
1/21, Rocky Industrial Estate, 1.B. Patel,
Goregaon
Mumbai - 400 063
Tel: 91-11-873-5693/2069
Fax: 91-22-873-5864

10. Mr. Anupam Desai
Dy. General Manager (Tech and Proj)
Kesar Enterprises Ltd.
Regd Off: Oriental House, 7-Jamshedji Tata Rd,
Churchgate
Mumbai - 400 020
Tel: 91-22-2042396/285-1735
Fax: 91-22-287-6162

11. Mr. P. Sundar
Dy. General Manager - Business Development
Kirloskar AAF Ltd.
No. 11, Niton Compound,
Palace Road
Bangalore - 560 052
Tel: 91-80-2256131/2/3, 2205617/8,
Fax: 91-080-2257344

12. M/s Larsen and Toubro Ltd.
Bellary Road, Byatarayanapura
Bangalore - 560 092

13. Mr. Anil. K. Rajani
General Manager - Env
MM Aqua Technologies Ltd.
E-154, East of Kailash
New Delhi - 110 065

14. Mr. Ravi Dhar
Nestleir Limited
41-42, Indra Palace,
Cannaught Circus
New Delhi - 110 001

15. Mr. Jatindra K. Dewan
CEO, Oldham Division
802, Surya Kiran Building
19, Kasturba Gandhi Marg,
New Delhi - 110 001
Tel: 91-11-3714111
Fax: 91-11-3310335

16. Mr. K. V. Seshavataram
General Manager
Orbit Technologies Pvt. Ltd.
404/405, 4th floor,
Golden Edifice, Khairatabad
Hyderabad - 500 004
Tel: 91-40-3326463, 3325285, 3325288.
Fax: 91-40-3325760, 3734183.

17. Mr. Amar Jyoti
Pollution Equipment and Controls
A-3/4, Local Shopping Center,
(Near St. Mark’s School), Janakpuri
New Delhi - 110 058,
Tel: 91-11-5532224, 5501808, 5504813
Fax: 91-11-5537339

18. Mr. S. K. Shrivastava
Puromatic Filters P Ltd.
12, DSIDC Scheme - 2
Okhla Ind. Area - II
New Delhi - 110 020

19. M/s Rathi Industrial Equipment Company Ltd.
1116/2, Shivajinagar
Behind Observatory
Pune - 411 005
Tel: 91-212-325384, 325215
Fax: 91-212-323229

20. Mr. B. N. Chaubey
Business Manager
The Scientific Instrument Co. Ltd.
Zonal Office,
A-15, Mohan Co-operative Industrial Estate,
Mathura Road
New Delhi - 110 001
Tel: 91-11-6949187, 6944260
Fax: 91-11-6947476, 6943246

21. Mr. Akshay C. Hulikavi
Executive - Business Development
Thermax Limited, Chemical Division,
97-E, General Block, Bhosari
Pune 411 026

22. Mr. A. S. Khadamkar, Sr. Mgr. (Design)
Enviro Division
Thermax Ltd., Sai Chambers, 15, Mumbai-Pune Road
Wakadewedi
Pune - 411 003

23. Mr. M. S. Unnikrishan, General Manager
Thermax Limited
Sai Chambers, 15 Mumbai Pune Rd,
Wakadewadi
Pune - 411 003
Tel: 91-212-311010
Fax: 91-212-313237

24. Mr. B. P. Taparia
Regional Sales Manager (North)
Toshniwal Process Instruments Pvt. Ltd.
C-34 B, 3rd Floor, Kalkaji,
New Delhi - 110 019

25. Mr. Salesh Sharma
Sr. Engineer (Marketing)
Triveni Engineering and Industries Ltd.
Projects and Engineering Division
D-196, Okhla Industrial Area Phase-I,
New Delhi - 110 020

26. Mr. S. Kamal
Chief Executive - Mktg. and Projects
126, Vardhaman Industrial Complex,
Gokul Nagar, L.B.S. Marg,
Thane (W)- 400 601

Third Country Suppliers (by company):

1. Akvaden- Harvey A/s
Krogshojvej 29
DK- 2880 Bagsvaerd
Denmark
Tel: 452-987200

2. Alpha Ltd.
Schosstrasse 15
CH- 2560 Nidau
Switzerland

3. Bechtel Water Technology Ltd.
Chadurick House
Warrington Road
Risley, Warrington
WA 36 AE
England
Tel: 44-1925-857533
Fax: 44-1925-857557

4. Bioplan A/s
Liovej 21, DK- 8800
Viborg
Denmark
Tel: 45-86613833
Fax: 45-86626836

5. Biothane Systems International
Tanthofdreef 21
P.O. Box 5068
2600 GB DELFT
The Netherlands
Tel: 31-15-2700111
Fax: 31-15-2560927

6. Buhler Ltd.
CH- 9240 Uzwil
Switzerland

7. Comprimo B. V.
79 James Wattstraat
Amsterdam
P.O. Box 4129, 1009 AC
Amsterdam
The Netherlands

8. Ion Ludgate
Denison Environmental Services
29 Manitoba Rd, Elliot Lake, Ontario, P5A, 2K2
Canada
Tel: 1-705-848-9191
Fax: 1-705-848-5814

9. ENVECOS
Symbion Science Park
Fruebjergvef 3
DK- 2100, Copenhagen
Denmark

10. Environmental Systems Corporation
200 Tech Centre Drive
Knoxville, Tennessee 37912
Tel: 423-688-7900
Fax: 423-687-8977

11. ETSU
Harwell
Didcot
Oxfordshire 0X11 ORA
England

12. Global Environment and Energy Solutions, Inc.
5491 NW 15th Street, Suite 30
Margate, FL 33063
Tel: 954-917-1084
Fax: 954-917-4102

13. Henley Burrowes and Co. Ltd.
Sunnyside Road, Barbourne
Worcester WRI IRJ
England

14. Institut National De La
Recherche Agronomique
369 Rue Jules Guesde
59650 Villeneuve d’Ascq
Cedex
France

15. International Water Ltd.
One Exchange Quay
Manchester M5 3EA
United Kingdom
Tel: 44-161-908 5300
Fax: 44-161-908 5350

16. Kruger A/s
Gladsaxevej 363
DK- 2860, Sobarg
Denmark
Tel: 45-39690222
Fax: 45-39690806

17. Linde- KCA-Dresden GmbH
Postfach 12 0184
01003 Dresden
Germany
Tel: 0351-25-53-490
Fax: 0351-25-53-247/ 214

18. Machinefabriek Stramproy B. V.
Industrieweg 4-6039 AP
Stramproy
Post Bus 3107- 6039 ZG
Stramproy
The Netherlands

19. Paques B. V.
P.O. Box 52
8560 AB BALK
The Netherlands

20. Purac AB
Clemenstorget 5, Lund
Sweden

21. Puritek A/s
Katrinebjergvej 89
Denmark - 8200 Arhus
Tel: 45-86-10 1000
Fax: 45-86-10 1044
22. Siemens AG
Power Generation Group
Thermal Waste Disposal
Postfach 3220
D- 91050 Erlangen
Germany

23. Sulzer- Chemtech
CH- 8401 Winterthur
Switzerland

24. TBW GmbH
Baumweg 16
D- 60316 Frankfurt am Main
Germany
Tel: 49-69-490195/96
Fax: 49-69-440049

25. Thermogenics Incorporated
6808 Academy Parkway East
NE, Building A, Suite 2
Albuquerque, NM 87109
Tel: 505-344-4846
Fax: 505-344-6090

26. Tom Smith, peter Ruddy, CMSS Rotordisk
Sewage Treatment Systems
185 Snow Blvd, Suite # 200
Concord, Ontario, L4K 4N9
Canada
Tel: 1-905-660-7580
Fax: 1-905-660-0243

27. Von Roll Ltd.
Environmental Engineering Division
Hardturmstrasse 133
P.O. Box 760
CH- 8037 Zurich
Switzerland

28. Waste Gas Technology
Ramsey, Hampshire
England S 051 OHR

Major U.S. suppliers:

No.	Company	Indian Partners	Products
1.	American Air Filter	Kirloskar	Airfilters, air pollution control equipment
2.	Bacardi Corp.	Kesar Enterprises	Fixed film, anaerobic process for wastewater treatment
3.	Culligan International Co.	Thermax	Water treatment products
4.	Envirex, Inc.	Triveni Engineering and Industries Ltd.	Water and wastewater treatment equipment and processors
5.	HACH Co.	Orbit Technologies India Ltd.	Spectrophotometers, portable laboratories for water testing, COD/BOD system.
6.	Koch Membrane Systems	Orbit Technologies India Ltd.	Ultrafiltration (polysulfone) membranes
7.	Moore Products Co.	Forbes Marshall	Digital Controllers and Instrumentation
8.	OI Analytical	Orbit Technologies India Ltd.	Total organic carbon analyzers
9.	Sigma, Inc.	Orbit Technologies India Ltd.	Liquid samplers, flow meters
10.	Wheelabrator Air Pollution Control	Batliboi	Air pollution control equipment

End user Analysis

The largest end users of pollution control equipment for the chemical and petrochemical industries are Reliance Industries Ltd. (RIL) and Indian Petrochemicals Limited (IPCL).

Substantial investment has occurred in the chemical and petrochemical industries over the last 5 to 6 years in greenfield projects and significant additional investment is planned for the next 3 to 4 years.

There are several industrial end users in the chemical and petrochemical industries in the public sector such as IPCL, Gujarat Narmada Fertilizer Corporation (GNFC), Gujarat State Fertilizer Corporation (GSFC), Hindustan Organic Chemicals Ltd. (HOCL), and the Gas Authority of India Limited (GAIL). Because investments are usually quite large in the petrochemical industry, there are several end users in the joint/assisted sector, where the public sector enters into partnership with private sector companies to underwrite investments. These end users include entities such as TN Petroproducts Ltd. and Gujarat Alkalies and Chemicals Limited (GACL). Large private sector end users include Reliance Industries Ltd. (RIL), ICI India Ltd., Deepak Fertilizers and Chemicals, Tata Chemicals Ltd., National Organic Chemicals Ltd. (NOCIL), and Bayer India Ltd. Market shares for these three sectors of the market for pollution control equipment in the chemical and petrochemical industries are provided below:

Market Shares for Pollution Control Equipment for the Chemical and Petrochemical Industries

Sectors	Market shares
Public Sector	30%
Joint/ Assisted Sector	10%
Private Sector	60%
Total market	100%

It is estimated that RIL and IPCL control almost 70 percent of India’s petrochemical output. Given the ongoing disinvestment in IPCL, the share of the private sector is expected to increase significantly by 2000. A list of the major endusers is provided below:

End users (by company):

1. Allied Resins and Chemical Ltd.
13, Cemac Street
Calcutta - 700017

2. Bayer India Ltd.
Thane
Maharashtra

3. Shri R. S. Agrawal
Managing Director
Bayer-ABS Industries Ltd.
51, GIDC Industrial Estate
Nandesari - 391 340, Dist.
Baroda

4. V. S. S. Suryanagaryana
Director, Technical
Chemox Chemical Industries Ltd.
701, Mahalaxmi Chambers
22, Bhulabhai Desai Road
Mumbai- 400 026

5. Shri N. C. Muchhala
Vice Chairman
Chiplun Fine Chemicals Ltd.
11, Vijay Chambers, Tribhuvan Road
Mumbai- 400 004

6. K. G. Sridharan
Dy. General Manager (Safety and Environment)
Deepak Fertilizers and Petrochemicals Corporation Ltd.
Opp. Golf Course, Shastri Nagar, Yerawada
Pune - 411 006

7. N. K. Nagpal
Company Secretary
Gas Authority of India Limited
Ministry of Petroleum and Natural Gas
16 Bicaji Cama Place
New Delhi - 110 066
Tel: 91-11-6170740

8. Gujarat Alkalies and Chemicals Ltd.
Yashkamal Building
Sayajiganj,
Vadodara - 5
Tel: 91-265-330611/330612/330613

9. Mr. U. K. Chatterjee
Vice President Works
Gujarat Carbon and Industries Ltd.
(MEK Plant Division)
Oftel Tower, R.C. Road
Vadodara - 5
Tel: 91-265-336468/336469

10. Mr. B. Narayan
DGM (Environment)
GSFC Ltd., Koyali, P.O. Fertilizer Nagar
Vadodara
Tel:: 91-265-373341/373342

11. Mr. M. D. Buch
Chief (Acid Phosphatic grp.)
Gujarat State Fertilizer Company Ltd.
P.O. Fertilizer Nagar - 391750, Dist.
Baroda

12. Shri B. Narayan
DGM ( Environment)
Gujarat State Fertilizer Company Ltd.
Koyali, P.O. Fertilizer
Nagar - 391 750

13. Dr. S. Ramanathan
Director, Technology
Hikal Chemical Ltd.
201/202 Standard House
83 M. Karve Rd
Mumbai - 400 002

14. Shri V. H. Chudamani
Director (Technical)
Hindustan Organic Chemicals Ltd.
Rasayani 410 207, Dist Raigad
Maharashtra

15. H. L. Zutshi
Managing Director
Hindustan Petroleum Corporation Ltd.
(Gas Cracker)
124, Jeevan Bharti Building
11th Floor Tower -I, Connaught Place
New Delhi - 110 001
Tel: 91-11-3718533
Fax: 91-11-3712380

16. Hindustan Petroleum Corporation Ltd.
17 Jamshedji Tata Road
Mumbai- 400020
Tel: 91-22-2026251
Fax: 91-22-2872992

17. ICI India Ltd.
Gomia Works
P.O. Indian Explosives (Gomia)
Bihar

18. Mr. Samarjit Das
G. M. (Health, Safety and Environment)
IPCL Ltd., P.O. Petrochemical
Vadodara
Tel: 91-265-373262

19. Shri S. Samarjit Das
General Manager ( Health, Safety and Env.)
IPCL Ltd., P.O. Petrochemicals
Dist Vadodara - 391 346

20. Mr. N. C. Pillai
Managing Director
Manali Petrochemical Ltd.
SPIC Centre, 97, Mount Road
Chennai

21. Mehta Sulfets (India) Ltd.
215, Swastik Chambers
Sion Trombay Road
Chembur
Mumbai - 400071

22. National Organic Chemical Industries Ltd. (NOCIL)
Mafatlal Centre, Nariman Point
Mumbai – 400021

23. National Organic Chemicals Industries Ltd.
Thane, Belapur Road, P.O. Box 73,
Thane - 400 601
Maharashtra

24. M. N. Reddy
Director, Technical
Orchid Chemical and Petrochemicals Ltd.
1, 6th Floor, Crown Court
34 Cathedral Road
Chennai - 600 086

25. R. S. Petrochemicals Ltd.
SCO 32, Feroge Gandhi Mkt.
2nd floor, Pathwal Road
Ludhiana - 141 001

26. Mr. Satyapal Gambeer
D.G.M. (Maintenance)
Reliance Industries Ltd.
103/106, Naroda Industrial Estate
Naroda, Ahmedabad- 382 330

27. SKR Chemicals Ltd.
3-4-485/1 C2 Agarwal Apartment
Barkatpura
Hyderabad - 27

28. K. Thiruppathi
Managing Director
Tamil Nadu Petroproducts Ltd.
6, Nungambakkam High Road
Chennai- 600 034

29. Dr. Manu Seth
Managing Director
Tata Chemicals Ltd., Bombay House
24, Homi Mody Street
Mumbai - 400 001

Market Access

Import Climate

The current import policy of India allows pollution control equipment to be imported into the country under Open General License (OGL).

The normal import duty on project imports into India is 25 percent. However, for environmental and energy generation projects, the Indian Government levies a basic import duty of only 15 percent. The import climate, in general, and the trade regulations in particular, are highly conducive to U.S. company imports. Several other incentives such as allowance of 100 percent depreciation in the first year and zero excise duty on pollution control equipment are also allowed.

There are no marking or labeling requirements for pollution control equipment for the chemical and petrochemical industries. However, the equipment to be used in these industries, particularly those involving the handling of Chlorine, Methane, Ammonia and other inflammable gases, has to be approved by the Chief Controller of Explosives, Nagpur. U.S. companies can obtain information on the relevant standards and procedure for getting the ‘type approval’ from the Chief Controller of Explosives (CCE) at the following address.

Chief Controller of Explosives
Civil Lines
Nagpur 440 001
Maharashtra

The relevant Indian standards for air, water, and solids emissions for the chemical and petrochemical industries can be obtained from the Central Pollution Control Board (CPCB) at the following address:

Dr. D. K. Biswas
Chairman
Central Pollution Control Board (CPCB)
Parivesh Bhawan, East Arjun Nagar
New Delhi - 110 032
Tel: 91-11-2204948
Fax: 91-11-2204948
Email: root%CpCb@ ernet.in

Technical standards have been established by the Bureau of Indian Standards (BIS), the certifying agency for the measurement and sampling procedures for air and water, and the designator of specific equipment/instruments that are to be used to monitor, test, and analyze for pollution control purposes.

A few prominent standards are:

IS 3025 : Sampling and test methods for water
IS 12282 : Emission limit from the Carbon Black Industry
IS 9620 : Air quality measurement
IS 9000 : Equipment for environmental tests
IS 8945 : Measuring instrument for explosive gas atmosphere
IS 9005 : Emission limit from Nitric Acid/ Nitrogenous

Fertilizer Industries

Foreign suppliers do not need clearance/certification from BIS to supply products in the Indian market; however, the products should meet standards. There are no marking or labeling requirements.

The address for BIS is:

Bureau of Indian Standards
Manak Bhawan, IP Extension
P. O. Indraprastha
New Delhi - 110 002

Distribution/Business Practices

The best method for distributing pollution control equipment in the chemical and petrochemical industries is by appointing distributors and agents who already supply equipment in this sector and have good business relations with the major endusers. Also, U.S. companies should make special efforts to participate in projects that are funded by agencies such as the World Bank, and the United Nations Development Program (UNDP)/Global Environmental Facility (GEF) or the Asian Development Bank. Most purchases are through tenders, which are routinely advertised in the major newspapers and publications. U.S. companies can use special promotional programs such as NASDA Grants to enter India. Other third country governments are also assisting their environmental companies to help secure business in India with deferred payments, soft loans, and subsidized travel.

Generally, there is no advance payment with orders. Full payment is made to the supplier on delivery and installation. Government organizations usually take about 30 to 45 additional days for the release of payment on delivery. Orders to international suppliers are usually placed in the form of irrevocable letters of credit. There are no counter trade requirements and no restrictions on the use of hard currency for equipment purchases.

A reliable local partner/representative could assist in providing marketing information, as well as undertaking necessary follow-up actions. The first step a U.S. company should take to enter the Indian market is to obtain approval for its equipment from the Chief Controller of Explosives, Nagpur. This is particularly true of equipment that processes explosive and inflammable chemicals and other products. A local agent could be very helpful in obtaining such approval.

Major promotional measures that could be adopted by U.S. suppliers include:

Identification of international donor agencies active in India, their projects in the chemical and petrochemical industries and registration/enlistment with them as a product supplier.
Mailing campaigns to prominent endusers in the public and private sectors.
Participation in trade exhibitions related to the environment and pollution control.
The formation of joint ventures with the major engineering and turnkey project consultants in the chemical and petrochemical industries.

A list of key contacts is provided below:

Government agencies and enterprises

1. Member Secretary
Central Pollution Control Board
Parivesh Bhawan
East Arjun Nagar
New Delhi - 110 002
Telefax: 91-11-2204948

2. Engineering India Ltd.
EIL House
Bhikaji Cama Place
New Delhi

3. Gujarat Narmada Fertilizer Corporation
A-1/288, Safdarjung Enclave
New Delhi - 110 029
Tel: 91-11-6170117, 6175354

4. Gujarat State Fertilizer Corporation
74 Sundar Nagar
New Delhi - 110 003
Tel: 91-11-4638111

5. Indian Petrochemicals Ltd.
IInd Floor, Hansalya House-23
Kasturba Gandhi Marg
New Delhi - 110 001
Tel: 91-11-3310237, 3314291

6. Industrial Development Bank of India (IDBI)
Red Cross Society Building
Red Cross Road
New Delhi - 110 001

7. Industrial Finance Corporation of India (IFCI)
Bank of Baroda Building
16, Sansad Marg
New Delhi - 110 001

8. Secretary
Ministry of Chemical and Fertilizers
Shastri Bhawan
New Delhi - 110 001

9. Mr. U. K. Choudhary
Director (International Cooperation)
Ministry of Environment and Forests
Paryavaran Bhawan
CGO Complex, Lodhi Rd
New Delhi - 110 003
Tel: 91-11-4362387

10. Dr. Saroj
Jt. Director
Ministry of Environment and Forests
Paryavaran Bhawan
CGO Complex, Lodhi Rd,
New Delhi - 110 003
Tel: 91-11-4364067
Fax: 91-11-4360678

11. National Environmental Engineering Research Institute (NEERI)
Nehru Marg
Nagpur - 440 020
Maharashtra

12. Member Secretary
Punjab State Pollution Control Board
Vatavaran Bhawan
Nabha Rd
Patiala
Tel: 91-175-215793
Fax: 91-175-215636

13. Small Industries Development Bank of India (SIDBI)
4th floor, YMCA Cultural Centre
Jai Singh Rd
New Delhi - 110 001

Private enterprises

1. Mr. Sanjay Saxena
Orbit Technologies Pvt. Ltd.
46, Taramandal Complex
Secretarial Rd,
Hyderabad - 500 004
Tel: 91-040-241216/597798
Fax: 91-040-599068

2. Reliance Industries Ltd.
A 202, Flat No. 6
Aurangzeb Road
New Delhi

3. Risk Capital and Technology Finance Corporation Ltd.
Andhra Association Bldg.
4th floor, 24-25 Institutional Area
Lodhi Road
New Delhi - 110 003
Tel: 91-11-4644425/4691790
Fax: 91-11-4692295

4. Ms. Pallavi Desai
Thermax Ltd.
SAI Chamber
15, Pune Bombay Rd
Wakdewade
Pune - 411 003
Tel: 91-212-311010
Fax: 91-217 313235

5. UHDE India Ltd.
UHDE House
L.B.S. Marg
Vikhroli (West)
Mumbai- 400083

Industry Associations

1. Alkali Manufacturing Association of India
3rd Floor. Pankaj Chamber
Commercial Complex
Vikas Marg, Preet Vihar
New Delhi - 110 092

2. Mr. Avik Mitra
Senior Consultant
Environment Division
Associated Chambers of Commerce and Industry of India (ASSOCHAM)
2nd floor, Allahabad Bank Building, 17 Parliament Street,
New Delhi - 110 001
Tel: 91-11-3360704/3360749/3360779
Fax: 91-11-3342193/3734917

3. Mr. K. P. Niyati
Head, Environment Management Division
Confederation of Indian Industry (CII)
Indian Habitat Centre, 4rth Centre, Zone - 4,
Lodi Rd
New Delhi - 110 003
Tel: 91-11-4691151/4642380/4601592
Fax: 91-11-4062524/4645223

4. Ms. Uma Garud
Additional Secretary
Ecology and Environment Committee
Federation of Indian Chambers of Commerce and Industry (FICCI)
Federation House, Tansen Marg
New Delhi - 110 001
Tel: 91-11-3738760-70
Fax: 91-11-3320714/3721504

5. Indian Chemical Manufacturers Association
508 Gagandeep Building
Rajendra Place
New Delhi

6. Trade Development Agency
SA-16, Room 309
Washington D.C. 20523
USA
Tel: 703-875 4357
Fax: 703-875 4009

Trade Promotion Opportunity

1. Environment India’ 2000

The Environment India’2000 exhibition is an effort to provide a platform to national and international organizations working in the environmental field to advertise/publicize their services. The exhibition will cover air pollution, noise reduction, soil cleanliness, soil conservation, water management, water purification, waste utilization, waste disposal, municipal engineering, sewer cleaning, recycling, effluent treatment, sludge treatment, energy recovery, and non-conventional energy. This exhibition was held for the first time in 1998 and has been certified by the U.S. Department of Commerce each year thus far. The address of the organizer, Exhibitions India, is:

Environment India’ 2000
Secretariat, Exhibition India
C-390, Defense Colony, New Delhi - 110 024, India
Tel: 91-11-4622710/2711/1732/1760/3118
Fax: 91-11-4623320/4633506/4648692
Email: Exhibind @ giasdioi.vsnl.net.in, Website: http://www.exhibitions india.com

Planning Stage

For market development and promotion of U.S. technologies, the U.S.-Asia Environmental Partnership (USAEP) and National Association of State Development Agencies (NASDA) offer programs such as the Environmental Technology Fund to provide grants for transferring technologies to Asian countries. U.S. companies can contact NASDA directly at the following address:

National Association of State Development Agencies
750 First St. NE, Suite 710
Washington DC 20002
Tel: 202-898-1302
Fax: 202-898-1312

2. Water Asia Exhibition

The Water Asia Exhibition is designed to showcase the latest technologies for providing safe drinking water, irrigation, and waste water treatment. The exhibition features equipment and services to construct, upgrade and optimize Asia’s water industry. The exhibition covers all aspects of wastewater treatment, irrigation, monitoring, testing and analyzing instruments for water. The exhibition is held annually at the Pragati Maidan Exhibition Centre. It is organized by Interads Ltd. More details may be obtained from:

Secretariat
Interad Ltd.
A 113, Shivalik
Near Malviya Nagar
New Delhi - 110 017
Tel: 91-11-6283018
Fax: 91-11-6228926

3. Air and Waste Management Association

The Air and Waste Management Association provides a worldwide forum for exchange of technical information and viewpoints on all aspects of a wide variety of environmental topics. An annual meeting and exhibition, one of the largest environmental conferences in North America, is organized annually. Contacting information is provided below:

Air and Waste Management Association
One Gateway Center, 3rd Floor
Pittsburgh, PA 15222 USA
Tel: 1-412-232-3444 (outside U.S. and Canada)
1-800-270-34444 (In U.S. and Canada)
Fax: 412-232-3450

4. Water Quality Association (WQA) Conventional and Exhibition

A trade show showcasing 250 exhibitors from across the globe. Thirty-six countries were represented at the last show. Technologies such as distillation, filtration, reverse osmosis, and water softening are on display. The exhibition is held between March 20-22, and the convention is held between March 18-23. Please contact:

Water Quality Association
International Head Quarter and Laboratory
4151 Naperville Rd,
Lisle, 1L 605323 USA
Tel: 708-505-0160; Fax: 708-505-9632

APPENDIX - A

POLLUTION CONTROL EQUIPMENT IN THE CHEMICAL AND PETROCHEMICAL INDUSTRIES

		1999 (USD mil.)	2000 (USD mil.)	2001 (USD mil.)	Sales potential
I	Air/Gaseous Pollution Controls
	A. Acid Gas/Sox Controls/Oxides of Nitrogen (NOx) B. VOC Controls Biofiltration Catalytic Oxidation Solvent Oxidation Thermal Oxidation C. Fume Abatement Wet Scrubbers D. Particulate Controls Electrostatic Precipitators Fabric Filters Mechanical Collectors Cyclones Venturi Scrubbers	20 5 12 5	23 7 14 6	27 9 16 7	H L H L
	TOTAL	42	50	59
II	Water/Liquid Pollution Controls
	A. Acid Handling/Recover B. Filtration C. Liquid Waste Treatment Effluent Treatment Plants and Composite Parts Air Stripping Wet Air Oxidation Clarification Reverse Osmosis Activated Carbon Steam Stripping Precipitation Reducing Agents Resin Based Ion- Exchange Evaporation Systems D. Hazardous Liquid Treatment E. Chemical Coagulation F. Wastewater Sludge Treatment	8 10 20 3 2 20	9 12 23 3 2.5 24	10 14 26 4 3 27	L H H L L H
	TOTAL	63	73.5	83
III	Solid Waste Treatment/ Pollution Controls
	A. Hazardous Waste Treatment Biological Treatment Carbon Adsorption Oxidation Incineration Irradiation B. Recycling Systems Collection and Processing Industrial Waste Recovery Systems Metal Recovery Systems C. Sludge Treatment E. Solid Waste Incinerators	24 10 10 15	28 11 12 18	32 13 14 20	H H H H
	TOTAL	59	69	79
IV	Analyzers and Other Pollution Controls
	A. Gas Analyzers B. Sampling and Monitoring Equipment C. Stacks/ Chimneys	10 6 12	12 7 13	14 8 15	H L H
	TOTAL	28	32	37
V	Containment /Disposal Technologies	6	7	8	L
	A. Capping B. Vertical Barriers C. Horizontal Barriers D. Surface Controls E. Dust Controls
VI	Thermal Technologies
	A. Incineration B. Co-Disposal Processes C. Pyrolysis/Controlled Air Combustion D. Gaseous Waste Incineration	12 1 2 1	14 1.2 2 1.2	16 1.4 3 1.6	H L L L
	TOTAL	16	18.4	22
VII	Bulk Liquid Removal
	A. Pumps B. Industrial Vacuum C. Gravity/ Siphon	2 3 1	2.5 4 1.6	3 5 2	L L L
	TOTAL	6	8.1	10
VIII	Gas Collection	5	6	7	L
	A. Passive Vents E. Active Gas Collection Systems
IX	Gas Treatment Technology	7	8	9	L
	A. Condensation B. Particulate Removal C. Adsorption D. Absorption E. Chemical Reaction Agents F. Thermal Destruction
	GRAND TOTAL (for all equipment)	232	265	306

H=High
L=Low

List of Abbreviations

AAF	American Air Filter
ADB	Asian Development Bank
BIS	Bureau of Indian Standards
BOD	Biological Oxygen Demand
CH4	Methane
CII	Confederation of Indian Industry
CO	Carbon Monoxide
COD	Chemical Oxygen Demand
CPCB	Central Pollution Control Board
DFID	Department for International Development
EIL	Engineers India Ltd.
ETP	Effluent Treatment Plant
GACL	Gujarat Alkalies and Chemicals Ltd.
GAIL	Gas Authority of India Ltd.
GEF	Global Environmental Facility
GHG	Green House Gases
GNFC	Gujarat Narmada Fertilizer Corporation
GSFC	Gujarat State Fertilizer Corporation
GTZ	Deutsche Geseliscpaft Fiir Technishez
HS	Harmonized System Code
IBRD	International Bank for Reconstruction and Development
ICICI	Industrial Credit and Investment Corporation of India
IDBI	Industrial Development Bank of India
IFCI	Industrial Finance Corporation of India
IPCL	Indian Petrochemicals Ltd.
KEL	Kesar Enterprises Ltd.
MOEF	Ministry of Environment and Forests
NASDA	National Association of State Development Agencies
NH3	Ammonia
NOCIL	National Organic Chemicals Ltd.
Nox	Oxides of Nitrogen
RIL	Reliance Industries Ltd.
RCTC	Risk Capital and Technology Finance Corporation Ltd.
Sox	Oxides of Sulphur
SPM	Suspended Particulate Metter
TDICI	Technology Development and Investment Corporation of India
TDS	Total Dissolved Solids
TSS	Total Suspended Solids
UNDP	United Nations Development Program
USAEP	United States Asia Environmental Partnership
USAID	United States Agency for International Development

Sanctions

The President’s waiver of sanctions against the use of U.S. Export-Import Bank (EXIM), the U.S. Trade and Development Agency (TDA), and the Overseas Private Investment Corporation (OPIC) facilities expired October 21, 1999. On October 27, 1999, the President signed new legislation indefinitely extending the waivers for TDA, EXIM, and OPIC in India. These facilities now continue to be available to support U.S. trade and investments in India. For details, please contact the India sanctions hotline at: 202-482-2955 and visit the website at http://www.mac.doc.gov/sanctions. The U.S. Government has released an “entities list” that restricts 40 Indian entities and 200 of their subsidiaries from trade and business relations with the U.S. For details on the list, please refer to the website at: http://www.bxa.doc.gov/Licensing/Ind-Pak2.htm

For further inquiries regarding the list, please contact:

Joan M. Roberts
Director, Foreign Policy Controls Division
Office of Strategic Threat and Foreign Policy Controls
Bureau of Export Administration, U.S. Department Of Commerce (Tel: 202-482-0171) or India point of contact at Tel: 202-482-3772.

The U.S. & Foreign Commercial Service offers a full range of market contact, assessment, research and trade promotion services via its network of offices throughout India:

New Delhi
Tel: 91-11-419-8000
Fax: 91-11-419-0025
Email: New.Delhi.Office.Box@mail.doc.gov

Mumbai
Tel: 91-22-265-2511
Fax: 91-22-262-3850
Email: Mumbai.Office.Box@mail.doc.gov

Calcutta
Tel: 91-33-282-3611
Fax: 91-33-282-2335/282 1074
Email: Calcutta.Office.Box@mail.doc.gov

Bangalore
Tel: 91-80-558-1452
Fax: 91-80-558-3630
Email: Bangalore.Office.Box@mail.doc.gov

Chennai
Tel: 91-44-827-3040
Fax: 91-44-827-6580
Email: Chennai.Office.Box@mail.doc.gov

Ahmedabad
Tel: 91-79-656 5210/656 5216
Fax: 91-79-656 0763
Email: Ahmedabad.Office.Box@mail.doc.gov

Pune
Tel: 91-20-601251/252
Fax: 91-20-601248
Email: Pune.Office.Box@mail.doc.gov

Visit our US&FCS/India website at: WWW.INDIA-US.COM AND WWW.ITA.DOC.GOV/CSINDIA

For further information about doing business in India we encourage you to contact the U.S. Department of Commerce District Office in your state or contact:

James Robb/Kathleen Keim
Trade Information Center (Room 7424)
U.S. Department of Commerce
14th and Constitution Avenue, NW
Washington, D.C. 20230
Tel: 1-800-872-8723 or 202-482-0543
Fax: 202-482-4473
Email: Jim_Robb@ita.doc.gov

ISA Customer Satisfaction Survey
U.S. Department of Commerce
* International Trade Administration*
The Commercial Service

The U.S. Department of Commerce would appreciate input from U.S. businesses that have used this ISA report in conducting export market research. Please take a few moments to complete the attached survey and fax it to 202/482-0973, mail it to QAS, Rm. 2002, U.S. Department of Commerce, Washington, D.C. 20230, or Email: Internet[Opfer@doc.gov].
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2. Location (abbreviation of your state only):______

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