Organization Information:

SYKES Enterprises Incorporated
400 Ashley Dr., Suite 2800
Tampa, Florida 33602
Phone: 813-233-2100
Fax: 813-233-2100
http://www.sykes.com
Contact Information:

Contact Office: SYKES Enterprises Incorporated
Contact Name: James Bastien, Director, Global Security & Risk Mgt
Phone: 813-233-2100 Fax: 813-233-2100 Email: security@sykes.com

Corporate Officer Information:

Corporate Officer: James Bastien, Director, Global Security and Risk Mgmt
Phone: 813-233-2100 Fax: 813-233-2100 Email: security@sykes.com

Safe Harbor Information:

Signed up to safe harbor 11/19/2008 02:43:31 PM
Next certification 11/19/2009
EU/EEA Countries From Which Personal Information Is Received: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Industry Sector: Employment Services - (EMP) General Services - (GSV) Information Services - (INF) Computer Services - (CSV)
Personal Information Received From the EU: Personal Information Received From the EU:  Sykes  Enterprises, Inc may receive a number of different types of data from the EU, including the following:
(a) data concerning employees, potential employees and/or respective family members of employees or potential employees;
(b) Client consumers, including, but not limited to, purchasers of  Sykes ' clients' products and/or services, consumer research participants, consumers with inquiries about 
clients' or its affiliates' products and/or services, consumers reporting adverse event reactions to clients' or its affiliates' products, and consumers interacting with clients' or 
its affiliates' product and/or services promotions; (c) shareholders of  Sykes  and/or any of its affiliates; (d) business customers or vendors of  Sykes  or any of its affiliates
Privacy Policy Effective: 08/01/01
Location:  http://www.sykes.com/privacy.htm
Regulated by: Federal Trade Commission
Privacy Programs: none
Verification:  In­ House
Dispute Resolution: Sykes  Enterprises, Inc elects to satisfy the requirements of the Safe Harbor Enforcement Principles by committing to cooperate with the EU Data 
Protection Authorities or their authorized representatives in the investigation and resolution of complaints brought under the Safe Harbor and will comply with advice given 
by the DPAs regarding specific actions required to comply with the Safe Harbor Principles.
Personal Data Covered: Employee and Consumer Personal Data 
Personal Data Covered: Human Resource
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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