Organization Information:

SupportSoft, Inc.
1900 Seaport Boulevard
Redwood City, California 94063
Phone: 650.556.9440
Fax: 650.556.1195
http://www.supportsoft.com
Contact Information:

Contact Office: Redwood City, CA
Contact Name: Shelly Shaffer, Chief Financial Officer
Phone: 650.556.9440 Fax: 650.556.1195 Email: Shelly.Shaffer@Supportsoft.com

Corporate Officer Information:

Corporate Officer: Shelly Schaffer, Chief Financial Officer
Phone: 650.556.9440 Fax: 650.556.1195 Email: Shelly.Shaffer@Supportsoft.com

Safe Harbor Information:

Signed up to safe harbor 10/03/2007 01:31:51 PM
Next certification 10/03/2009
EU/EEA Countries From Which Personal Information Is Received: Finland, Spain, Austria, Czech Republic, France, Netherlands, Sweden, Belgium, Denmark, Germany, Ireland, United Kingdom, Italy
Industry Sector: Computer Software - (CSF) Computer Services - (CSV)
Personal Information Received From the EU: SupportSoft delivers consumer technology support services using software developed by SupportSoft. These services may be delivered by SupportSoft or by its contractors and business partners. In this context, SupportSoft receives and maintains information voluntarily provided by customers, including name, address, phone number, e-mail address, password, and payment card information. SupportSoft also collects personal information from its employees and candidates as a part of its human resources programs.
Privacy Policy Effective: August 2007
Location: https://www.support.com/privacy_policy
Regulated by: Federal Trade Commission
Privacy Programs: BBBOnline Privacy Program
Verification: In-house
Dispute Resolution: SupportSoft commits to BBBOnline for online data and the European Data Protection Authorities or their authorized representatives for human resources data, or in the event that BBBOnline is unavailable.
Personal Data Covered: On-line and human resources data
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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