462 Seventh Ave, 3rd Floor
New York, New York - NY 10018
Contact Office: LivePerson, Inc., Legal Department
Contact Name: ,
Phone: 212-609-4298 Fax: 212-609-4201 Email: email@example.com
Corporate Officer Information:
Corporate Officer: Tim Bixby, CFO and President
Phone: 212-609-4000 Fax: 212-609-4201 Email: TBixby@liveperson.com
Safe Harbor Information:
Signed up to safe harbor 01/22/2008 04:35:47 PM
Next certification 01/22/2010
EU/EEA Countries From Which Personal Information Is Received: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Industry Sector: Computer Software - (CSF)
Personal Information Received From the EU: LivePerson receives personal inforomation from the EU/EEA as a result of its operations and provisions of enterprise software as a service solution for sales and customer service management on various websites. In general, the personal information we may collect enables us to provide goods and services to customers and users.
Business Service: We are an ASP software company that provides chat and other technology to businesses to use for communication with their cutomers. From time to time, information entered by a user into the live chat window may be considered personal information under the EU directive. After obtaining consent or voluntary entry by the user of such data, we capture that information on our servers on behalf of our business customers.
Consumer Service: Through our consumer business, consumers obtain advice and other similar services from providers using our chat technology. We collect users' contact information, such as name and email address, mailing addresses, and financial information (such as credit card information) to pay for the service. Optional information provided to us includes additional personalized information (such as experience and qualifications) and unique identifiers (such as a screen name).
Human Resources Data: Employee personal informaton is transferred from the U.K. to the U.S. for LivePerson employees in the United Kingdom and the E.U.
Regulated by: Federal Trade Commission
Privacy Programs: none
Dispute Resolution: EU Data Protection Authorities
Personal Data Covered: on-line, off-line, and human resources data
Human Resource Data Covered: Yes
Do you agree to cooperate and comply with the European Data Protection Authorities? Yes
Certification Status: Current
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