Contact Office: See information above
Phone: (847) 465-3700 Fax: (847) 465-3722 Email: LegalContracts@cexp.com
Corporate Officer Information:
Corporate Officer: Chandran Rajaratnam, Senior Vice President, Operations
Phone: (847) 465-3700 Fax: (847) 464-3722 Email: firstname.lastname@example.org
Safe Harbor Information:
Signed up to safe harbor 10/05/2006 02:59:17 PM
Next certification 10/05/2008
EU/EEA Countries From Which Personal Information Is Received: Czech Republic, France, Iceland, Liechtenstein, Netherlands, Slovakia, United Kingdom, Austria, Denmark, Germany, Ireland, Lithuania, Norway, Slovenia, Belgium, Estonia, Greece, Italy, Luxembourg, Poland, Spain, Cyprus, Finland, Hungary, Latvia, Malta, Portugal, Sweden
Industry Sector: Computer Software - (CSF) Computer & Peripherals - (CPT) Computer Services - (CSV)
Personal Information Received From the EU: ASAP receives personal information from the countries in which it conducts business through its corporate web site (www.asap.com), its European sites:
and its password-protected eCommerce site, ASAP E-Way®. The corporate site contains links to newsletters (http://www.asap.com/about_news_newsletters.html) and occasional promotional sites that collect data provided by visitors through online forms and surveys. We respect the confidentiality of our customers and provide options for them to opt-out of our marketing, sales and other distribution lists. Details on how ASAP protects and uses customer data collected through our Web site are provided below.
ASAP Software’s Corporate Web Site
The ASAP web site contains registration forms for receiving our electronic newsletters. These require visitors to give us nothing more than an e-mail address, which we use to send quarterly newsletters. Subscribers can opt out of these newsletter e-mails anytime. We occasionally post other forms for promotional purposes, such as surveys and drawings, which may require additional information, such as name, address, title, company name, number of PCs and specific needs. We use this to send visitors information about our company and promotional material from some of our partners. Information collected on the number of PCs per site and enterprise is used to determine if software volume license information would benefit the customer. Visitors may opt-out of receiving any mailings (see the choice/opt-out section below).
Personal Information from ASAP E-Way®
ASAP E-Way® is our eBusiness service, intended only for our active customers. This site is endowed with safety measures intended to protect the information under our control against every risk of loss, abuse or change. Our European customers enter a formal interchange agreement before using our eCommerce solution.
Customers are provided private accounts consisting of their customer numbers, login names and passwords. All three are necessary to gain access to their accounts. E-Way utilizes cookies to remember information about a customer, including login page information and other information as a user moves throughout the site. Session information, on the server, is maintained to track various customer activities while they are using the site. Session information will expire upon 60 minutes of idle time, often sooner, requiring the customer to log in again. Critical customer information such as passwords and credit card information is encrypted during transit and whenever stored. Credit Card information only displays the last four digits of the number to a user after it is entered. Information pertaining to a customer account is only sent to the e-mail address that is part of a user's profile when necessary.
E-Way is accessed only by organizations with which ASAP has established relationships. We collect customer contact information, unique identifiers (such as an ASAP account number, user name and password), and financial information (billing address and credit card numbers) in the course of conducting business. Contact information and unique identifiers from the order form are used to verify the user's identity, process and track orders, and generate activity reports for the customer. Financial information that is collected is used to bill customers for products and services.
eSMART by ASAP
ASAP Software offers eSMART, a technology asset management service, to customers. This system collects software and hardware inventory and configuration information from devices that are connected to customers’ networks and the Internet, encrypts it using both public and private key encryption, compresses it, and sends it to our secured Network Operations Center (NOC). Authorized users at each customer site login to the NOC to view and download their data. Only these authorized users have access to this data. Furthermore, eSMART does not collect sensitive data or user-created files or other user data. The data collected is owned by the customer, not ASAP Software. We are bound contractually to keep it confidential. We do not share it with any third party without written consent from the customer.
What Information is Shared
General web use statistics (number of hits, specific pages hit) and the statistical results obtained from survey questions asked about software or hardware use and industry trends may be shared with ASAP's publisher partners. The list of customers completing an online form survey is NOT provided to ASAP's publisher partners, sold to third parties or shared in any way. The name and company of a contest winner may be placed on ASAP's web site, used in a press release, included in ASAP's marketing materials or, in cases that involve prizes provided by an outside party, given to that party as confirmation that the prizes have been distributed.
Additional privacy pages can be found at:
Regulated by: Federal Trade Commission
Privacy Programs: None
Dispute Resolution: Consumer complaints will generally be escalated internally to ASAP's corporate legal representatives, who will consult with management on appropriate response or action depending on the facts at issue. In the event that ASAP Software is unable to resolve a complaint to the consumer's satisfaction, ASAP will direct the consumer to contact local authoritative bodies, including the European Data Protection Authorities.
Personal Data Covered: On-line, human resources
Human Resource Data Covered: Yes
Do you agree to cooperate and comply with the European Data Protection Authorities? Yes
Certification Status: Not Current
Safe Harbor Overview | Safe
Harbor Documents | Workbook | Safe Harbor
Information Required for Certification | Certification Form