Organization Information:

ISI Telemanagement Solutions Inc.
1051 Perimeter Drive, Suite 200
Schaumburg, Illinois 60173
Phone: 847-995-0002
Fax: 847-995-0003
Contact Information:

Contact Office: ISI Telemanagement Solutions Inc.
Contact Name: Daniel R. Mueller, Chief Privacy Officer
Phone: 847-706-5016 Fax: 847-995-0003 Email:

Corporate Officer Information:

Corporate Officer: Neil C. Doughty, Vice President, Operations
Phone: 847-706-5034 Fax: 847-995-0003 Email:

Safe Harbor Information:

Signed up to safe harbor 08/05/2004 05:07:10 PM
Next certification 08/05/2010
EU/EEA Countries From Which Personal Information Is Received: Belgium, Czech Republic, France, Germany, Ireland, Italy, Netherlands, Poland, Spain, Sweden, United Kingdom
Industry Sector: Computer Services - (CSV) Telecommunications Services - (TES) Management Consulting Services - (MCS) Information Services - (INF)
Personal Information Received From the EU: ISI collects and processes call detail records from customer telephone phone equipment, local and long distance carriers for the purpose of providing cost allocation, traffic analysis, fraud notification and other reports used for management of corporate telecom facilities. During this process, some or all the information may be provided to ISI by the customer based upon the scope of services to be rendered and local privacy laws. Processed call information is made available to customers via a secured web interface or delivered directly to authorized customer recipients based upon customer instruction. ISI does not own or control any of the information it processes on behalf of ISI's customer. All such information is owned and controlled by ISI's customer. ISI will not sell or share this information with third parties unless required to do so by law.
Privacy Policy Effective: 8/4/2004
Regulated by: Federal Trade Commission
Privacy Programs: None
Verification: In-house
Dispute Resolution: Any questions or concerns regarding the use or disclosure of Personal information should be directed to the ISI Privacy Officer at the address given below. ISI will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal information in accordance with the principles contained in this Policy.
Submit written inquiries to:
ISI Telemanagement Solutions Inc.
1051 Perimeter Drive, Suite 200
Schaumburg, Illinois USA 60173
Attention: Daniel R. Mueller, Privacy Officer
Or send via email to:
For complaints that cannot be resolved between ISI and the complainant, ISI agrees to cooperate with the European Union Data Protection Authorities.
Personal Data Covered: On-Line, Off-Line
Human Resource Data Covered: No

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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