Organization Information:

RadiusPoint
3121 Bartlett Corporate Drive, Suite 104
Memphis, Tennessee 38133
Phone: 901-388-3106
Fax: 901-373-5342
www.radiuspoint.com
Contact Information:

Contact Office: RadiusPoint
Contact Name: Marilu Clifton, VP of Operations
Phone: 901-388-3106 Fax: 901-373-5342 Email: swatkins@radiuspoint.com

Corporate Officer Information:

Corporate Officer: Sharon R Watkins, CEO
Phone: 901-388-3106 Fax: 901-373-5342 Email: swatkins@radiuspoint.com

Safe Harbor Information:

Signed up to safe harbor 07/02/2007 12:03:16 PM
Next certification 07/02/2009
EU/EEA Countries From Which Personal Information Is Received: Belgium, France, Germany, Ireland, Luxembourg, Netherlands, United Kingdom
Industry Sector: Telecommunications Services - (TES) Accounting Services - (ACT)
Personal Information Received From the EU: RadiusPoint will receive call detail from mobile phone vendors that have a person's name associated with the phone calls.
Privacy Policy Effective: 6/25/07
Location: http://www.radiuspoint.com
Regulated by: Federal Trade Commission
Privacy Programs: none
Verification: In-house audit/Perry Johnson Reg ISO aud
Dispute Resolution: Enforcement
If anyone feels that their information has been used in an inappropriate manner, that person should contact RadiusPoint’s Customer Service department at customerservice@radiuspoint.com or 1-800-294-8067. The following steps will begin at the point of notification by the person.
1. RadiusPoint‘s Vice President of Operations will be notified of the potential breach to begin the investigation.
2. RadiusPoint will first investigate to determine how the information was used inappropriately and will report back the findings to the individual within 24 business hours.
3. If it is determined a breach has occurred, RadiusPoint will remedy the breach within 8 business hours of determining the cause of the breach.
4. Any employee of RadiusPoint that is involved or has been the direct result of the breach will be subject to immediate termination.
5. RadiusPoint will put into place a mechanism to eliminate the breach for future users.
Should any person’s filing a dispute with RadiusPoint feel that all internal measures to resolve the compliant has failed the American Arbitration Association should be contacted for dispute resolution at www.adr.org/
Verification
Compliance to these guidelines will be monitored and audited every six months by internal audit groups and yearly by Perrye Johnson Registrars. Compliance to these guidelines is incorporated into RadiusPoint’s ISO guidelines and non-compliance can result in the loss of ISO certification by RadiusPoint. Any non-compliance will be reported in the Perrye Johnson Registrar audit report which is posted on the RadiusPoint website.
We will use the American Arbitration Association for any complaints not resolved internally.
Personal Data Covered: Electronic/paper invoices from vendors
Human Resource Data Covered: No

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Certification Status: Not Current
Compliance Status:

Safe Harbor Overview | Safe Harbor Documents | Workbook | Safe Harbor List
Information Required for Certification | Certification Form