Organization Information:

TCN e-Systems, LLC
320 Needham Street
Newton, Massachusetts 02464
Phone: 6176305501
Fax: 6176305090
www.tcnesystems.com
Contact Information:

Contact Office: TCN e-Systems, LLC
Contact Name: Victor Bradley, Operations
Phone: 6176305540 Fax: 6176305090 Email: info@tcnesystems.com

Corporate Officer Information:

Corporate Officer: Bonnie A. Brescia, Founding Principal
Phone: 6176304477 Fax: 6176305090 Email: info@tcnesystems.com

Safe Harbor Information:

Signed up to safe harbor 06/22/2007 05:18:29 PM
Next certification 06/22/2010
EU/EEA Countries From Which Personal Information Is Received: Cyprus, Finland, Hungary, Latvia, Malta, Portugal, Spain, Austria, Czech Republic, France, Iceland, Liechtenstein, Netherlands, Romania, Sweden, Belgium, Denmark, Germany, Ireland, Lithuania, Norway, Slovakia, United Kingdom, Bulgaria, Estonia, Greece, Italy, Luxembourg, Poland, Slovenia
Industry Sector: Health Care Services - (HCS)
Personal Information Received From the EU: TCN e-Systems uses health and other personal contact information from individuals who would like to learn more about becoming a clinical study participant. This data is collected either through a third party call center using an E.C approved prescreening call script or through an E.C. approved prescreening Web site. Data for individuals who pre-qualify for a particular study is stored in a database at TCN e-Systems. Though a web-based data management tool, investigative sites are able to retrieve this data for individuals that have actively elected to have their data forwarded the particular investigative site, to facilitate study enrollment. If sites do not have Internet access, this information is faxed to the site. No personal, identifying information, other than postal code, is collected for individuals who do not pre-qualify for a study.
In addition, TCN e-Systems uses the deidentified health and postal code data to inform additional media planning, redeployment, and resource allocation. TCN e-Systems shares the deidentified and aggregated information with the study’s Sponsor.
Investigative site staff can also add personal contact information for individuals who have consented to participate in a study. Only the site that entered the information and the administrators at TCN e-Systems have access to this information. This data is used by the site for tracking purposes, such as retention.
No data of any type is distributed for any other purpose than for which it was originally intended.
Privacy Policy Effective: 1 June 2007
Location: http://www.tcnesystems.com
Regulated by: Federal Trade Commission
Privacy Programs: None
Verification: In-House
Dispute Resolution: Our privacy officer will investigate and try to resolve in a timely manner any concern or complaint about our use or disclosure of your personally identifiable information in accordance with the principles contained in this Policy. For any concern or complaint that cannot be resolved in this way, we have agreed to cooperate with the American Arbitration Association to resolve any disputes relating this Policy. The American Arbitration Association can be contacted at www.adr.org or 1-800-778-7879.
Personal Data Covered: On-Line, Off-Line
Human Resource Data Covered: No

Do you agree to cooperate and comply with the European Data Protection Authorities? No

Certification Status: Current
Compliance Status:

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