Organization Information:

BMC Software, Inc.
2101 CityWest Blvd.
Houston, Texas 77005
Phone: 1-800-918-8800
Fax: 1-713-918-8000
Contact Information:

Contact Office: BMC Software, Inc.
Contact Name: James M. Klein, Director, Global Security and Privacy
Phone: 713-918-1421 Fax: 713-918-7306 Email:

Corporate Officer Information:

Corporate Officer: Chris Chaffin, Vice President - Deputy General Counsel
Phone: 713-918-8800 Fax: 713-918-1110 Email:

Safe Harbor Information:

Signed up to safe harbor 03/01/2006 06:22:47 PM
Next certification 03/01/2010
EU/EEA Countries From Which Personal Information Is Received: Czech Republic, France, Iceland, Liechtenstein, Netherlands, Slovakia, United Kingdom, Austria, Denmark, Germany, Ireland, Lithuania, Norway, Slovenia, Belgium, Estonia, Greece, Italy, Luxembourg, Poland, Spain, Cyprus, Finland, Hungary, Latvia, Malta, Portugal, Sweden
Industry Sector: Computer Services - (CSV) Computer Software - (CSF)
Personal Information Received From the EU: • This certification covers personal data transferred from the EU regarding current and potential EU employees, partners, customers, suppliers and vendors for various purposes including employee benefits, human resources management, sales and marketing activities.
• BMC Software operates in the business-to-business (B2B) software industry. Unlike many companies and web sites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business customers.
• As part of its employment processes in the EU, BMC collects personal information and work assignment information from its employees, including basic contact information, National ID, and Date of Birth. BMC also collects Emergency Contact information as provided by its employees. BMC uses third party administrators to administer our health care and retirement planning benefits. Those administrators also collect personal information as provided by our employees. Outside the United States, health and welfare programs are often provided by government agencies, and BMC has very limited access to any of this information.
• When providing support or services related to its software products, BMC Software may receive, but does not process controlled by a customer about their customers and employees
Privacy Policy Effective: 02/2006, updated April 1, 2008
Regulated by: Federal Trade Commission
Privacy Programs: None
Verification: In-House
Dispute Resolution: EU Data Protection Authorities
Personal Data Covered: All of the above
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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