Organization Information:

Continental Airlines, Inc.
1600 Smith Street
Houston, Texas 77002
Phone: 1-713-324-5000
Fax: 1-713-652-4997
Contact Information:

Contact Office: Customer Care
Phone: 1-800-WE-CARE2 Fax: 1-713-652-4997 Email:

Corporate Officer Information:

Corporate Officer: Jennifer Vogel, Senior Vice President, General Counsel, Secretary and Chief Compliance Officer
Phone: 1-713-324-5207 Fax: 1-713-324-1230 Email:

Safe Harbor Information:

Signed up to safe harbor 04/14/2003 02:55:11 PM
Next certification 04/14/2010
EU/EEA Countries From Which Personal Information Is Received: Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, United Kingdom
Industry Sector: Aviation Services - (AVS)
Personal Information Received From the EU: Personal information entered by customers on the following Continental Web Sites:

The information used on the Continental Web Sites consists of personal data collected during on-line transactions including but not limited to the purchase of airline tickets, and other products/services, and the administration of OnePass (frequent flyer) and Presidents Club (airport lounge) accounts. This data permits such transactions, communicate promotional offers, as well as personalize our customers' current and future experiences with Continental through the Continental Web Site usage.

Privacy Policy Effective: April 1998 and last revised as of April 2009
Location: and available by direct link on the following Continental Web Sites:
Regulated by: Department of Transportation
Privacy Programs: in-house
Verification: In-House, Self-Assessment
Dispute Resolution: EU data protection authorities
Personal Data Covered: On-Line Web Site information defined above
Human Resource Data Covered: No

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

Safe Harbor Overview | Safe Harbor Documents | Workbook | Safe Harbor List
Information Required for Certification | Certification Form