Organization Information:

KnowledgeAdvisors
222 S. Riverside Plaza, Suite 1700
Chicago, Illinois 60606
Phone: 312 423 8740
Fax: 312 372 0044
http://www.knowledgeadvisors.com
Contact Information:

Contact Office: KnowledgeAdvisors
Contact Name: Jeffrey Berk, Vice President, Products and Strategy
Phone: 312 423 8599 Fax: 312 372 0044 Email: jberk@knowledgeadvisors.com

Corporate Officer Information:

Corporate Officer: Kent Barnett, Chief Executive Officer
Phone: 312 423 8750 Fax: 312 372 0044 Email: kbarnett@knowledgeadvisors.com

Safe Harbor Information:

Signed up to safe harbor 03/03/2004 10:22:22 PM
Next certification 03/03/2010
EU/EEA Countries From Which Personal Information Is Received: Ireland, Austria, Italy, Belgium, Luxembourg, Denmark, Netherlands, Finland, Portugal, France, Spain, Germany, Sweden, Greece, United Kingdom
Industry Sector: General Services - (GSV) Information Services - (INF) Education & Training - (EDS)
Personal Information Received From the EU: The site collects learning evaluation information for purposes of 1) continuously improving the learning experience and 2) communicating the value of the learning back to the customer purchasing the learning by illustrating job impact, business change, and return on investment from the learning experience.

During the process the learner may be asked to provide the following types of human resources information, either at the end of the training experience or when they are back on the job:
1. Email address
2. Job function
3. Company name (or business unit classification/demographic data on learner)

In addition the learner may be asked to provide evaluation data (perception of satisfaction, effectiveness, impact, results, and ROI)

The site is used by clients of KnowledgeAdvisors to evaluate their learning programs with their internal employees, external customers, and partners/suppliers.
Privacy Policy Effective: February 2004
Location: http://www.metricsthatmatter.com/mtm/Legal/privacypolicy.htm
Regulated by: Federal Trade Commission
Privacy Programs: KnowledgeAdvisors is not a member of any organization relevant to the safe harbor in which the organization is a member.
Verification: self certification
Dispute Resolution: KnowledgeAdvisors data protection and privacy guidelines provided to clients using the site discuss how the policies are enforced. Individual respondents wih complaints or disputes regarding KnowledgeAdvisors and its clients policies or procedures with respect to data protection and privacy of personal information can contact KnowledgeAdvisors or its client. Contact information is listed on KnowledgeAdvisors consent notice. Readily available and affordable independent recourse mechanisms will be utilized, when necessary and feasible, to investigate and resolve the complaints and disputes. KnowledgeAdivisors and its clients commit to cooperate in any investigations by and comply with the advice of competent EU authorities, the Data Protection Authorities (DPAs). This cooperation pertains to providing recourse for individuals for whom the data relate, and obligates KnowledgeAdvisors and its clients to remedy problems arising out of failure to comply with the Priniciples. KnowledgeAdvisors and its clients will also cooperate with the DPAs in the investigation and resolution of complaints brought under Safe Harbor and will comply with any advice given by the DPAs where the DPAs take the view that the KnowledgeAdvisors and its clients specific action to comply with the Safe Harbor Principles, including remedial or compensatory measures for the benefit of individuals affected by non-compliance with Principles, and will provide the DPAs with written communication that such action has been taken.
Personal Data Covered: On-Line, Off-Line, Manually Processed Data, Human Resources Data.
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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