Organization Information:

SunGard Availability Services LP- Managed Services
680 E. Swedesford Rd
Wayne, Pennsylvania 19087
Phone: 484-582-2177
Fax: 610-687-4726
http://www.availability.sungard.com/Pages/default.aspx
Contact Information:

Contact Office: SunGard Availability Services LP- Managed Services
Contact Name: Robert M Mack, Security Compliance Manager
Phone: 484-582-2177 Fax: 215-965-8472 Email: robert.mack@sungard.com

Corporate Officer Information:

Corporate Officer: Mike Gentry, Vice President, Service Management & C.I
Phone: 281-584-4501 Fax: 610-687-4726 Email: mike.gentry@sungard.com

Safe Harbor Information:

Signed up to safe harbor 03/31/2009 05:15:45 PM
Next certification 03/31/2010
EU/EEA Countries From Which Personal Information Is Received: Austria, Czech Republic, France, Iceland, Liechtenstein, Netherlands, Portugal, Spain, Belgium, Denmark, Germany, Ireland, Lithuania, Romania, Sweden, Bulgaria, Estonia, Greece, Italy, Luxembourg, Norway, Slovakia, Switzerland, Cyprus, Finland, Hungary, Latvia, Malta, Poland, Slovenia, United Kingdom
Industry Sector: Computer Services - (CSV)
Personal Information Received From the EU: SunGard Availability Services LP(“SunGard Availability”) will provide privacy protection as described in the Safe Harbor Privacy Principles and associated FAQs to EU personal data transmitted, stored or processed on SunGard Availability’s resources in the provision of SunGard Availability’s Managed IT Services to its customers, including the customer interface service management software used in connection with the provision of the SunGard Availability Services' customer service portal. SunGard Availability acts as a “data processor” with respect to such EU personal data, as this data remains under the control of SunGard Availability’s customers.
Privacy Policy Effective: 1/1/2005
Location: http://www.sungard.com/privacypolicy.aspx, http://www.availability.sungard.com/Pages/default.aspx
Regulated by: Federal Trade Commission
Privacy Programs: None
Verification: In-house
Dispute Resolution: EU Data Protection Authorities.
Personal Data Covered: On-Line, Off-Line, Manually Processed
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

Safe Harbor Overview | Safe Harbor Documents | Workbook | Safe Harbor List
Information Required for Certification | Certification Form