Organization Information:

SunGard Availability Services LP-Software Solutions
680 East Swedesford Road
Wayne, Pennsylvania 19087
Phone: 484-582-2000
Fax: 610-687-4726
Contact Information:

Contact Office: Software Solutions
Contact Name: Cheryl Carmel, Director, Security and Compliance
Phone: 610-205-1980 Fax: 610-678-4726 Email:

Corporate Officer Information:

Corporate Officer: Rick Toler, EVP Consulting & Software Solutions
Phone: 484-582-2673 Fax: 610-678-4726 Email:

Safe Harbor Information:

Signed up to safe harbor 12/17/2004 06:10:51 PM
Next certification 12/17/2009
EU/EEA Countries From Which Personal Information Is Received: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Industry Sector: Computer Software - (CSF) Computer Services - (CSV)
Personal Information Received From the EU: SunGard Availability Services LP (“SunGard Availability”) will provide privacy protection as described in the Safe Harbor Privacy Principles and associated FAQs to EU personal data transmitted, stored or processed on SunGard Availability’s resources in the provision of SunGard Availability’s (i) business continuity software services, specifically database problem resolution and repair for the software LDRPSŪ, PLANet, BIA Professional, Paragon, ePlanner, PreCovery, ComPAS, and Revolution software products, and (ii) business continuity software web hosting services (collectively, “Business Continuity Software Services”). Personal information received from the EU includes information associated with business continuity processes and database problem resolution and repair. From its customers of the Business Continuity Software Services, SunGard Availability may collect name, title, address, phone, fax, pager number, email address and other contact information for purposes of contacting customers as necessary or appropriate to provide or support the Business Continuity Software Services.”
Privacy Policy Effective: 1/1/2005
Regulated by: Federal Trade Commission
Privacy Programs: None.
Verification: In-house
Dispute Resolution: EU Data Protection Authorities and Swiss Federal Data Protection and Information Commissioner
Personal Data Covered: On-Line, Off-Line, Manually Processed and Human Resources Data
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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