Organization Information:

Sitel Worldwide Corporation and its subsidiaries (formerly Clientlogic)
Two American Ctr., 3102 West End Avenue
Nashville, Tennessee 37203
Phone: 615-301-7150
Fax: 615-301-7150
http://www.sitel.com
Contact Information:

Contact Office: Compliance Department
Contact Name: Reid Houser, VP/Compliance Officer
Phone: 402- 963-3010 Fax: 402-963-2699 Email: reid.houser@sitel.com

Corporate Officer Information:

Corporate Officer: Reid Houser, VP/Compliance Officer
Phone: 402-963-3010 Fax: 402-963-2699 Email: reid.houser@sitel.com

Safe Harbor Information:

Signed up to safe harbor 08/01/2001 12:02:25 PM
Next certification 08/01/2009
EU/EEA Countries From Which Personal Information Is Received: Ireland, Austria, Italy, Belgium, Luxembourg, Denmark, Netherlands, Finland, Portugal, France, Spain, Germany, Sweden, Greece, United Kingdom
Industry Sector: Computer Services - (CSV) General Services - (GSV) Information Services - (INF)
Personal Information Received From the EU: Personal information that ClientLogic receives from the EU countries falls into two categories:
1. Data Controller: ClientLogic receives Human Resource data and general information about its associates (employees) in the application and employment process. This information is transferred to the U.S., for controlling purposes and storage. It is not disclosed to any third party.
2. Data Processor: ClientLogic collects personal information from customers on behalf of our clients and transfers this to the U.S. for further processing at the direction of our client. This personal data is the sole property of our clients, and ClientLogic does not own or control any of the data.
Privacy Policy Effective: June 2001
Location: Internal policy
Regulated by: Federal Trade Commission
Privacy Programs: none
Verification: In-house
Dispute Resolution: The Direct Marketing Association Safe Harbor program will be used for third party dispute resolution. We will also cooperate with the EU Data Protection Authorities for Human Resource data.
Personal Data Covered: On-Line, Manually Processed
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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