300 North Martingale Road, Suite 500
Schaumburg, Illinois 60173
Phone: 847 330-0684
Fax: 847 330-0796
Contact Office: TravelCLICK, Inc
Phone: 847 330-0684 Fax: 847 330-0680 Email: email@example.com
Corporate Officer Information:
Corporate Officer: Michael Montemurro, SVP - Product Mgt, Reservation Services
Phone: 847 330-0684 Fax: 847 330-0680 Email: firstname.lastname@example.org
Safe Harbor Information:
Signed up to safe harbor 06/29/2007 03:40:59 PM
Next certification 06/29/2010
EU/EEA Countries From Which Personal Information Is Received: Cyprus, Finland, Hungary, Latvia, Malta, Portugal, Spain, Austria, Czech Republic, France, Iceland, Netherlands, Romania, Sweden, Belgium, Denmark, Germany, Ireland, Lithuania, Norway, Slovakia, United Kingdom, Bulgaria, Estonia, Greece, Italy, Luxembourg, Poland, Slovenia
Industry Sector: Travel & Tourism Services - (TRA) General Services - (GSV)
Personal Information Received From the EU: The Company provides hotels with business process management solutions including travel bookings (including hotel, air, and car reservations), reservation management, and marketing services. The Company transfers personal data out of the European Union to its data center in the United States for processing, which includes booking travel arrangements. The Company stores and maintains the personal data on its system for access by hotel personnel and/or future changes to the reservation.
The Company also utilizes cookie technology to collect data allowing it to identify whether users are first time or return visitors in order to provide faster data retrieval for return visitors. The information it collects is used to contact current and future customers regarding news and "best practices" in the hospitality industry, to which they may opt-out.
The Company also utilizes the personal data to perform additional processing operations such as compiling and disseminating marketing analysis. The Company aggregates general, non-identifiable information, such as dates of stay, room rate, booking date, etc., performs various analyses, and disseminates aggregated reports. The marketing analysis does not relate back to an identifiable data subject. Instead, the Company provides the analysis in the form of competitive reports that measure an individual hotel’s performance against the aggregated results of a customized set of competitor hotels.
Finally the Company receives some personal information related to a limited number of EU-based Company employees in hard copy format only. Such personal data is not processed or shared outside of the EU. The hard copy files are kept confidential and secure in a manner consistent with the Company’s human resources and information privacy and protection policies.
Regulated by: Federal Trade Commission
Privacy Programs: None
Verification: In-house Assessment
Dispute Resolution: American Arbitration Association
Personal Data Covered: Online customer data, offline HR data
Human Resource Data Covered: Yes
Do you agree to cooperate and comply with the European Data Protection Authorities? Yes
Certification Status: Current
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