2 Walnut Grove Dr., Suite 375
Horsham, Pennsylvania 19044
Contact Office: Same address as above
Contact Name: Roger D. Smith, Vice President, Operations & Technology
Phone: 215.323.9090 Fax: 215.675.0600 Email: firstname.lastname@example.org
Corporate Officer Information:
Corporate Officer: Hani Zeini, Chief Operating Officer
Phone: 215.675.6100 Fax: 215.675.0600 Email: email@example.com
Safe Harbor Information:
Signed up to safe harbor 05/25/2001 03:09:40 PM
Next certification 05/25/2009
EU/EEA Countries From Which Personal Information Is Received: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom
Industry Sector: Drugs & Pharmaceuticals - (DRG) Biotechnology - (BTC) Health Care Services - (HCS)
Personal Information Received From the EU: Acurian, Inc.'s mission is to accelerate the launch of clinical trials for companies in the biopharmaceutical industry. As such, Acurian, Inc. collects and compiles self-reported health information and other personal information from individuals who express an interest in learning more about ongoing clinical drug trials and new drug therapies.
In the EU, this information is gathered at a central call center (currently in Ireland), from which it is compiled and transmitted electronically to a database in the United States, currently resident in Allentown, Pennsylvania.
Where there is an appropriate match between self-reported health information and ongoing clinical trials, or when new information become available about therapeutic conditions, Acurian Inc. uses the self-reported information to identify appropriate recipients of the information, and transmits the information to them. When there is an appropriate match between self-reported health information and ongoing clinical trials, Acurian, Inc. passes the self-reported health information to physicians conducting the clinical trials, who will then establish contact with the individual. This disclosure is made clear to the individual providing the information at the time the information is collected.
Regulated by: Federal Trade Commission
Privacy Programs: Acurian, Inc. subscribes to the Healthcare on the Net (HON) Foundation. In addition, Acurian, Inc. is compliant with TRUSTe's privacy guidelines, and is awaiting any revision to those guidelines that may result from TRUSTe's recent merger with Hi-Ethics prior to seeking certification thereunder.
Verification: In-house self assessment
Dispute Resolution: Individuals are first encouraged to contact Acurian, Inc. directly with any concerns or complaints. During the initial call to the call center, the Customer Service Representative (CSR) first seeks authorization from the subject to include the subject's personal information in the database. Those who so consent are then advised that they may contact Acurian, Inc. via a toll-free telephone number. Visitors to Acurian, Inc.'s website are instructed likewise, via Acurian, Inc.'s Privacy and Security Policy. Internet users may also contact Acurian, Inc. via e-mail.
When Acurian, Inc. receives a complaint or concern regarding the privacy of individual health information, the Chief Privacy Officer will direct the investigation of the complaint/concern. Acurian, Inc. is dedicated to providing timely response to any concern.
Nonetheless, Acurian, Inc. recognizes that the initial resolution may not be satisfactory to some individuals. Therefore, Acurian, Inc. is committed to cooperating with the Data Protection Authorities (DPAs). In the event that a complaint is escalated to the DPAs, Acurian, Inc. will cooperate with the investigation and resolution of such complaints. Acurian, Inc. is firmly committed to ensuring that appropriate actions are taken to comply with Safe Harbor Principles, including appropriate remedial or compensatory measures in response to instances of non-compliance with the Principles. In the event that such measures are necessary, Acurian, Inc. will provide the DPAs with written confirmation of such action.
Personal Data Covered: On-Line, Off-Line, Manually-Processed
Human Resource Data Covered: No
Do you agree to cooperate and comply with the European Data Protection Authorities? Yes
Certification Status: Not Current
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