Organization Information:

Fiserv – Signature Division
600 Colonial Center Parkway
Lake Mary, Florida 32746
Phone: (407) 299-5400
Fax: (407) 357-4747
Contact Information:

Contact Office: Fiserv – Signature Division
Contact Name: Robert Hayne, SVP Global Support Services
Phone: (407) 513-5223 Fax: (407) 531-1810 Email:

Corporate Officer Information:

Corporate Officer: Nancy Cox, Senior Vice President/CIO – Fiserv
Phone: (407) 513-6023 Fax: (407) 357-4757 Email:

Safe Harbor Information:

Signed up to safe harbor 05/28/2003 09:43:11 AM
Next certification 05/28/2010
EU/EEA Countries From Which Personal Information Is Received: Cyprus, Czech Republic, Estonia, France, Greece, Ireland, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, United Kingdom
Industry Sector: Computer Services - (CSV) Computer Software - (CSF) Information Services - (INF)
Personal Information Received From the EU: 1) Fiserv – Signature Division will collect, transfer, and use employee data for employee benefits and services. Benefits and services include evaluation of qualifications for employment, provision of employment benefits, employee services, compensation administration, performance and workforce management, security and computer network access and authentication.
2) Visitors to the Fiserv – Signature Division website may provide personal data such as name, address, telephone number, or email address in order to inquire about Fiserv products and services, to obtain marketing information, or to seek employment.
3) When it is necessary for testing of software applications developed for and at the request of clients, Fiserv – Signature Division may use copies of those client's data files. The files are kept in a secure environment with strictly limited access. The files are deleted once testing has been completed.
4) Fiserv – Signature Division will perform business process outsourcing to include account processing and will facilitate customer solicitation onbehalf of and at the direction of it's financial institution clients in the EU. The files are kept in a secure environment with strictly limited access.
Privacy Policy Effective: December 31, 2002; revised May 20, 2009
Regulated by: Federal Trade Commission
Privacy Programs: None
Verification: In-house
Dispute Resolution: Fiserv – Signature Division will cooperate with the EU Data Protection Authorities for resolution of any disputes regarding off-line, on-line, manually processed, or Human Resources data.
Personal Data Covered: On-Line, Off-Line, Manually Processed, Human Resources
Human Resource Data Covered: Yes

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

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