Organization Information:

Ariba, Inc.
807 11th Avenue
Sunnyvale, California 94089
Phone: 650-390-1000
Fax: 650-745-1000,,
Contact Information:

Contact Office: Ariba Information Privacy/Security
Contact Name: Elton Hay, Chief Information Privacy/Security Manager
Phone: 650-390-1000 Fax: 650-745-1000 Email:

Corporate Officer Information:

Corporate Officer: Jim Frankola, Executive Vice President & CFO
Phone: 650-390-1000 Fax: 650-745-1000 Email:

Safe Harbor Information:

Signed up to safe harbor 06/08/2007 09:52:31 AM
Next certification 06/08/2010
EU/EEA Countries From Which Personal Information Is Received: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Industry Sector: Computer Software - (CSF) Computer Services - (CSV)
Personal Information Received From the EU: This filing is in regards to Ariba’s web-based service known as the Ariba Supplier Network and the Ariba OnDemand Services, including associated customer support services, hosted in the United States but accessed internationally. The main purpose of the Ariba Supplier Network and Ariba OnDemand Services is to electronically connect buying and supplying organizations to enable them to exchange business documents for sourcing decisions and procurement transactions and to store procurement related data for the buying organization. This involves management of the Ariba Supplier Network business to business technology platform, and maintenance of the Buyer’s and Supplier’s accounts on the platform. Valid contact information is required to facilitate the transactions between the business entities and for user accounts. The personal information entered into this system is business contact information of representatives of companies using the Ariba Supplier Network and Ariba OnDemand Services. As of September 2006, the users of the Ariba Supplier Network, Ariba OnDemand Services, and related services represent approximately 140,000 organizations (includes both supplier and buyers).
Privacy Policy Effective: September 5, 2007
Regulated by: Federal Trade Commission
Privacy Programs: WebTrust (Security, Availability, Confidentiality, Processing Integrity)
Verification: In-house
Dispute Resolution: Dispute Resolution: For questions or concerns regarding privacy statements and the Ariba Supplier Network, the first point of contact is to write to For any unresolved complaints or if a complaint is not satisfactorily addressed, the organization will utilize the European Data Protection Authorities (EU DPAs) as its dispute resolution mechanism.
Personal Data Covered: On-Line data
Human Resource Data Covered: No

Do you agree to cooperate and comply with the European Data Protection Authorities? Yes

Certification Status: Current
Compliance Status:

Safe Harbor Overview | Safe Harbor Documents | Workbook | Safe Harbor List
Information Required for Certification | Certification Form